CAPS Express

CAPS Express

Instructor: Alexandra Jackiw, Chief Operating Officer at Hayes Gibson Property Services. 
9:00 AM - 5:00 PM (Dates and times subject to change)
Continuing Education Credit: 6.00

The Certified Apartment Portfolio Supervisor (CAPS) designation was developed for Regional/District Managers, Maintenance Directors, Mid-Upper Level Management, Marketing Directors, and those aspiring to move to that level. Industry experience requirement is either CAM®, ARM®, RAM® with 2 years of apartment management experience OR a Property Supervisor with 2 years of multi-site experience. Earning your CAPS takes you to the next level in property management. It fast-tracks your career advancement and your corresponding earning potential.

During CAPS Express, you will learn....

• Recruiting high-performing employees
• Employee performance, engagement, and retention
• Minimizing conflict through stakeholder communications
• Ethical behavior and conflicts of interest
• Annual operating budgets and owner performance objectives
• Property and portfolio results
• Due diligence process
• Property takeover process
• Capital improvement plans
• Managing risk through inspections, follow-up procedures, and incident reporting compliance
• Minimizing legal risk and liability
• Regulatory agency oversight of assisted housing
• Analyzing property performance data to inform action
• Management agreements
• Evaluating and reporting property performance using key performance indicators

CAPS Requirements

To obtain the CAPS credential, candidates must complete the following:

• Minimum of 24 months employment as a multi-site supervisor or be either a CAM, ARM or RAM credential holder in good standing,
• Successful completion of all CAPS course work (totaling 40 hours), and
• Meet all examination standards within 12 months of declaring candidacy.

ADDITIONAL DETAILS: 

• Prerequisite: Must have worked as a multi-site supervisor for 24 months or be a CAM, ARM, or RAM designate in good standing with 24 months of management experience.
• Completion Requires: Five courses listed above (which total 40 hours), and meeting all examination requirements within 6 months of declaring candidacy.
• Candidacy Period: 6 months
• Extensions: 2 extensions; 6 months each; fee $75
• Exam: 160 questions; 4 hours; $100 retake fee
• Renewal: Annual; fee $100; 8 CECs; $50 reinstatement fee

This class is ideal for Regional/District Managers, Maintenance Directors, Mid-Upper Level Management, and Marketing Directors.  

Are you interested in Sponsorship CAPS 2025? Please contact Heather or click "Register Now" to secure your sponsorship!

Thank you to our Sponsors!