CAM - Certified Apartment Manager

Updated Course Content for 2025!


Tuesday, September 9, 2025
at
9:00 AM (EDT)
to Wednesday, September 24, 2025 at 5:00 PM (EDT)
* Registration open until 9/5/25 at 12:00 PM (EST)
Register Now
* Registration open until 9/5/25 at 12:00 PM (EST)
Enroll with NAA CAM Resources

Certified Apartment Manager 


The next CAM session begins on September 9th!

Earning your CAM credential allows you to demonstrate your skills, knowledge, and ability to manage an apartment community and achieve owners’ investment goals.

You'll learn about:

  • Occupancy rates
  • Comprehensive marketing plans
  • Sales team management and product readiness
  • Equitable treatment of current and potential residents
  • Resident retention and the maintenance of a positive company image
  • Consistent and ongoing resident communication
  • Positive resident service and issue resolution
  • Enforcement of company policy in compliance with laws and regulations
  • Property inspections
  • Preventive maintenance programs
  • Service request process
  • Apartment turnover process
  • Contractors and vendors
  • Recruitment, hiring, orientation, and training of high-caliber employees
  • Systematic employee evaluation
  • Employment regulations and record-keeping
  • Analysis of the property’s financial operations with corrective actions for underperformance
  • Monitoring of property performance to achieve the owner’s investment goals
  • Accounting principles and practices
  • Maximizing net operating income
  • Reporting property performance honestly and accurately


                              

  Interested in sponsoring a 2025 CAM course? Click "register now" or email Heather at Heather@aago.org

Thank you to our Sponsors!     

      


* Registration open until 9/5/25 at 12:00 PM (EST)
Register Now
* Registration open until 9/5/25 at 12:00 PM (EST)
Enroll with NAA CAM Resources

Pricing

  • APASS Subscriber: $966.00
  • Member: $1,073.00
  • Non-Members: $1,594.00

Payment must be received in full before the first-course date. 


Program Schedule

September 9th Industry Essentials & Leading People
September 10th Property Maintenance
September 16th Legal & Risk Management
September 17th Marketing
September 23rd Managing Teams
September 24th Investment Management

AAGO will make every effort to keep the dates listed above. Please understand dates may be subject to change.

CAM Program Requirements: CAM candidates must complete the following requirements to obtain the CAM designation-

  • A minimum of 12 months of onsite property management experience,
  • Have successfully completed CAM coursework, and
  • Meet all examination requirements within 6 months of declaring candidacy for CAM 

For More Information:

Heather Alzate

Heather Alzate

CAM, CAPS, NAAEI Faculty

VP of Education , AAGO

View Profile

(407)644-0539x2100